Senior Business & Design Strategy Consultant on the Higher Education Industry Team, at IBM Services - Federal.
Detail-oriented and results driven with an analytical, user-centric mindset. Incorporates Design Thinking methodologies to discover client's vision, goals, and needs. An avid story boarder and journey mapper, and a champion for optimizing the customer experience.
Industry experience in education (both K-12 and Higher Education), healthcare, and beauty.
Core Skills - Agile | Brand + Creative | Change Management | Communications | Content Strategy | Customer Engagement | Design Thinking | Social Impact | User Experience Design (UXD).
Tech Skills - Adobe Creative | Axure | HTML & CSS | InVision | Microsoft Office Suite | Sketch.
Smith College | B.A. in Economics+ Graduate Institute of Geneva (JYA)+ General Assembly (GA) DC | UXD
Strong interest in human-centered design and EdTech | Minimalist | Natural, clean, and green (sustainable) beauty advocate | Ongoing passion for human rights and non-profit work.